This certificate of service excellence acknowledges that Â鶹´«Ã½ has been recognized as a Toshiba ProMasters Elite Certified dealer for 2025.
The Toshiba ProMasters certification is a recognition program for authorized Toshiba dealers whose service execution, training, and customer service meets or exceeds Toshiba’s established levels of service performance.
Through Toshiba’s rigorous evaluation procedures Â鶹´«Ã½ has effectively demonstrated abilities in the following areas:
- Service leadership
- Service technician excellence through continuous training from Toshiba
- First service call effectiveness
- Best-in-class service processes
- Use of genuine Toshiba parts and supplies
- Service call response time metrics
- Best-in-class device uptime metrics
- Help desk productivity and efficiency metrics
- Customer satisfaction metrics
Only 52 dealerships received this prestigious award in 2025, and on behalf of Toshiba America Business Solutions we congratulate Â鶹´«Ã½ for this elite certification.
Kenneth Hiteman
Toshiba America Business Solutions, Inc.
V.P - Services and Technical Support
USA, Latin America